The Dispatches and ZANDLAND team spent weeks scrutinising listings on Vinted and uncovered more than 100 dangerous products that are on the government’s recall list for sale on the app.
Vinted’s Dirty Laundry
Vinted’s Dirty Laundry: Dispatches and ZANDLAND uncovers the hidden risks of the immensely popular second-hand shopping app Vinted.
WATCH NOWOver 65 million users across 21 countries
Consumer safety expert, Katrina Phillips, was shown four items we’d bought off Vinted that are on the government’s recall list, including a baby self-feeding pillow. "They should not be sold. It really, really horrifies me”.
KATRINA PHILLIPS (CHILD ACCIDENT PREVENTION TRUST)
Presented by journalist Ellie Flynn, this film delves into the safety concerns, customer service, and consumer protection lapses that millions of users are unaware of, despite Vinted’s rapid growth.
"We are taking the allegations seriously…we act as swiftly as we can against anything that violates our terms and conditions…[including] measures that may result in the definitive blocking of sellers who repeatedly ignore our policy... we understand that members are not always aware that the item they sell or buy might be recalled... Our teams are … constantly working on improving and developing new tools and technologies to improve our system".
VINTED
Reported by
Ellie Flynn
Online Editor
Ben Salkeld
Dubbing Mixer
Callum Donaldson
Motion Designer
Steven Lavrie
Post-Production Assistant
Mert Güneşer
Production Finance Manager
Leanne Orme
Production Accountant
Anna Harrington
Post-Production Secretary
Jasmine Wells
Senior Production Coordinator
Grace Evans
Production Manager
Mel McCowan
Assistant Producer
Ananya Sriram
Producer
Liam Connell
Producer & Camera
Alfie Turner
Editor
Rory Murphy
Executive Producers
Claire Hughes
Josh Reynolds
Benjamin Zand
Filmed, Produced & Directed by
Charlie Mole